(apologies to singer Olivia Newton Johns’ recording of PHYSICAL)
I don’t much care for President Trump. I’ve had a hard time determining whether my dislike stems from his personality or his policies. I didn’t particularly care for former President Lyndon B. Johnson’s personality or all of his policies. I’ve never felt that the main quality of a President should be whether the voter would want to sit down with the candidate and have a beer; nor would I choose a doctor or dentist based on them being a “nice person.” Our current crisis has made it clear to me why I don’t care for President Trump; I don’t like the way he “answers” questions.
During one of the recent press briefings from the Covid 19 task force, one of the reporters asked the President if he had a message for the Americans who are frightened and confused about Covid 19. The President responded by a personal attack on the reporter, chiding him for asking a “nasty question” and asserting that he, (the reporter, not the President), was a terrible reporter. Absolutely no answer was given to the reporter’s question.
Contrast the President’s response to the reporter with one of the members of the Covid19 task force who was also on-stage. A reporter began by quoting three health workers. All three indicated a concern that the protective gear used by health workers was in short supply as were the testing kits. They were worried about the escalating numbers of infected people and the possibility that they would not be able to treat all who needed attention. The profession responded by empathizing with the health workers, then very clearly outlining the best way to get the needed supplies at the local level.
He did not make false promises (e.g. the kits have been shipped). He did not attack the reporter or question the validity of the concern. He accepted the question for what it was – information about how the process looked to those in field, actually dealing with the disease. He treated the question as an opportunity to provide needed information.
In teaching, questions from students are treated as important because they show what students do and do not understand. It provides the teacher an opportunity to clarify and provide additional information so students can learn.
In other words, true adults respond to questions as opportunities.
Less evolved people treat every question as a personal attack.